SHIPPING FAQ



What shipping service do I pay for?
The price of shipping doesn’t only include the postal fee, but also the price of the envelopes and all the artefacts attached to it.


How are shipping costs calculated?
All our postal fees are organized by weight ranges determined by the French postal service. Nevertheless, if the shipping cost seems odd to you, don’t hesitate to contact us at shop@scmpdesignoffice.com
Why do I have a tracking number?
To avoid losses, all your orders are sent with a tracking number. This allows the buyer and the seller to have an overview in case the shipping goes wrong. For more infos check our terms & conditions.


Until when can I track my parcel?
Items are tracked until arrival for Europe & Switzerland. For other destinations, please contact me before at shop@scmpdesignoffice.com.


Where can I track my order?
You can follow your parcel’s travel on the following website: La Poste  - Or on your local post office’s website once registered there.



SCMP DESIGN OFFICE
67 rue Victor Hugo
93500 Pantin, France
shop@scmpdesignoffice.com